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Delivery

During these exceptionally challenging times, deliveries are harder to predict. 

Liverpool & Wirral: using local cab drivers, £5 flat rate, delivery typically from 2p-7pm, or free collect from store 7 days a week.

Manchester: DPD next day delivery or Saturday delivery for a flat rate of £6 using cab drivers

UK: variable rate based on basket total, using DPD next day. £5.95-£8.95) Free courier delivery to mainland UK addresses when you spend over £80!

Scottish Highlands: DPD next day, £7-£13 variable rate based on basket total

Islands, N. Ireland etc, £10-£15, based on basket total, using DPD 2 day

Republic of Ireland, Flat rate £13, DPD next day

Europe: variable rate £22-£30, 2-3 day DPD

Presently, we aim to despatch next working day of the order being made and we may occasionally delay dispatch – stock availability varies and the wait for new supplies and packaging coming in is longer than usual.  All deliveries will be made using the safest practices possible.

Cases of beer cannot be sent via DPD and always incur a charge, even on localdelivery (unless collected from store)

We deliver throughout the UK, mostly using DPD.  In our experience, they are the most reliable of all couriers, and give you a timed delivery slot. Please make sure you are in on your requested delivery date, especially if you are ordering perishable goods. We cannot be held responsible for non-delivery and spoilage of goods if you are not in on the requested date.  We can take special requests for delivery (i.e. leave in porch, or leave with neighbours).  These will be passed on to our couriers, but there is no guarantee that our couriers will honour these – many of them do not because of their risk of loss and claim.  In summary, any such request, there is no obligation to fulfil this and if such a request is honoured, the risk lies with the customer for any subsequent loss or perishing of the goods.

We do not despatch on a Friday or on Bank Holidays, Saturdays and Sundays (with the exception of our Manchester Saturday local delivery option).

We package our goods with chiller packs which keep goods cool for up to 36 hours.  Our fresh meat and frozen meals are despatched frozen with ice-packs and insulation.  It may arrive in a part defrosted state. You must ensure that you will be in to receive the delivery as the insulation will only hold for 36 hours from the time of despatch – we can accept no responsibility for the perishing of goods if you are not in to receive them. Frozen/fresh meat is not suitable for despatch to Highlands, Islands, N. Ireland, Channel Islands and Europe.

This table is for delivery to mainland UK only.

Basket Price Mainland UK
Delivery Charges
up to £40 £8.95
£40-£80 £5.95
Over £80.01 Free

Delivery to Scottish Highlands & UK Islands (including Isle of Man) & Channel Islands is via DPD 2 day delivery. At times of bad weather, delivery may be longer and the buyer accepts all responsibility for spoiled goods in this instance. If you are unsure, please contact us for details.

If you would like a guaranteed timed delivery, please contact us for a price.  If you are ordering perishable goods, please make sure you will be in to receive them as we cannot accept responsibility for spoiled goods in this instance.

Delivery to countries within the EU (non-perishable goods only) will be via DPD for a £35-£55 (depending on basket price.

Please note we only deliver to UK and countries within the EU.